Complaints

This profile includes complaints for Institute of Medical and Business Careers's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Institute of Medical and Business Careers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Institute of Medical and Business Careers

  5739 W 26th St Erie, PA 16506-1013

  
• 

  Institute of Medical and Business Careers

  133 Jefferson Rd Ste 101 Pittsburgh, PA 15235-3718

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/14/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been contacting the school for months to try to re enroll. After months of leaving messages and calling and filling out online inquiry forms I finally called and spoke with someone. I was told that I was unable to re enroll because I had enrolled before in my earlier years and didnt finish. I then asked for a copy of a policy or rule that states students could not enroll and was told that there was not one. I was then over talked because I stated that for me not to be able to re enroll that it should be written in a policy not by a meeting with personnel and teachers that it had to be written. I was then told not to call the school again and that it was not their fault I didnt finish years ago. I was then hung up on. I believe that this is outrageous treatment when all I am trying to do is better my life. I did not deserve to be talked to as if I was less than and I felt I was discriminated against.

  

  Business Response

  Date: 05/01/2025

  We appreciate Ms. ******* continued interest in pursuing her education at IMBC and understand her desire to move forward in a positive direction.
  Ms. ****** enrolled with IMBC on three separate occasionsboth on campus and onlineand was administratively withdrawn each time due to lack of engagement. While we believe in second chances and often support students in re-enrolling after a break, repeated non-participation is a significant factor in determining future eligibility.
  Ms. ****** contacted several departments regarding re-enrollment, and our team explained that the decision not to approve a fourth enrollment was based on a thorough review of her academic history and overall readiness. While there is not a public-facing policy on this matter, our internal guidelines and academic standards are applied consistently to ensure fairness across all student decisions.
  We have reviewed the communication on record to ensure our team maintained a professional and respectful tone throughout. We regret if Ms. ****** felt the interaction was dismissive, as that is never our intent.
  We sincerely wish Ms. ****** the best in her future educational goals and are confident she has the potential to succeed in the right learning environment.

  Customer Answer

  Date: 05/01/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  [To assist us in bringing this matter to a close, we would like to know your view on the matter.]
    I have not attended the school 3 times I never attended the school online and as stated before the person I spoke with only notified me of this when we spoke and she even stated that I signed up twice. I truly believe that now things are getting more fabricated in an attention to cover up how I was treated even if that was the case. Which is not so. I would like this looked into more and I would like proof to be shown that I did indeed apply and attend this school more than twice.
  Regards,
  
  ******** ******

  

  Business Response

  Date: 05/01/2025

  
  Ms. ******, thank you for reaching out and sharing your concerns. I apologize for any confusion or frustration you have experienced regarding your attendance and application history.
  We have reviewed the relevant information. You were informed via email and verbally about the dates of your applications and release dates. We cannot share personal details in this public forum.
  We have attempted to speak with you to explain these details again, and unfortunately, you do not agree with our decision about re-enrolling. We also provided the name of a great school that we refer students to if we are not able to assist them.
  We hope this provides the clarification that you are seeking.

  Customer Answer

  Date: 05/01/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  [To assist us in bringing this matter to a close, we would like to know your view on the matter.]
  I was not given any information about the schools nor was I contacted to speak about this. No one from this institution has tried to reach out to me. I have documented record that can prove so. Also I have contacted the *********************** to investigate this further for discrimination purposes. I will also be having an attorney look this over with proof that I have not attended this institution as many times as stated and for assistance. 
  Regards,
  
  ******** ******

  Customer Answer

  Date: 05/01/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  [To assist us in bringing this matter to a close, we would like to know your view on the matter.]
  I was not given any information about the schools nor was I contacted to speak about this. No one from this institution has tried to reach out to me. I have documented record that can prove so. Also I have contacted the *********************** to investigate this further for discrimination purposes. I will also be having an attorney look this over with proof that I have not attended this institution as many times as stated and for assistance. 
  Regards,
  
  ******** ******