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Business Profile

Roofing Contractors

Sals Watertight Roofing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    He came out to fix my roof I had call 4 business that day I pick one and he did the main roof , This person caled me back and I told him I have someone he asked if I needed any more work done in my home I said yes my bathroom. He looked at it and said he could do it and I wanted a shower put in to My husband fell broke his hip was in hospital for 5 months and can't go up stairs so I needed the bathroom and shower now . He told me 3 to 4 days it could be done then he said he would fix work on the house, I told him I needed the bathroom , He told me he would go to ********** to pick up everything I gave him the money and then he told me when I was going to meet him at ********* on Rising *********** told me he was going to ********** a 1 hour away I told him no he said he gets a discount at that *********** He was to come over now the next day and he never shows up after I said no and he has my money. And the work is still not done. Now when I call he doesn't answer and now it goes to voice mail. He told me he would give me a discount because I am a senior citizen I trusted him and he took my money and no answer . I want the money back so a honest company can do the work.

    Customer Answer

    Date: 04/03/2024

    They have not contact me by phone or mail. I have called they don't answer. my calls. I will try to reach out to other agency for how to get the money return or have people know that this Company scams older people with lies and that were going to do the work and never did just took the money .

  • Initial Complaint

    Date:02/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 1/24/24 a man started talking to me about my driveway. I told him I really needed a new downspout with a heat wire. He introduced himself as ***. He said he would patch and coat my roof, new flashings, downspout with heat wire, fix driveway, and fix steps, walkway and paint it for $ *******. I gave him a check for $2000.00 on 1/24/23. Later that evening *** sent pictures of my roof and a work order. The next day, (1/25/2024), *** called and said that he was sending his nephew to pick up the rest of the money. I gave his nephew another check for $800.00. *** said they would be back tomorrow, (1/26/23). If it was raining , then they would be back on Saturday, 1/27/23. I text him on Saturday asking what time they were coming. He called me at 12:40 pm and said he would be over at 3:00pm. NEVER SHOWED. I text him again on Monday, 1/29/23, again, asking when and what time they were coming. He responded: "Friday morning gp beater". NEVER CAME. I even sent an email to him on Feb 3 which I typed out the work order he had given me and stating that I paid in full for a job he has yet to do, NO RESPONSE. On Sunday February 4, 2 guys showed up saying *** sent them to prep the driveways. I had one of his guys get *** on the phone so I could speak with him. *** told me his guys were prepping the driveways and that he would be over on Monday, 2/5/24 to do ALL the work. *** tried to get me to let him brick point my house. I told him no, and he said he would talk to me tomorrow about it. AGAIN, NO SHOW. I reported him to the BBB, online, I made a complaint to *** CONSUMER COMPLAINT, and to the ATTORNEY GENERALS OFFICE, a police report and to a Detective ****** who wanted all the information that I had. Here is my encounter with ***.*************************************************************************************

  • Initial Complaint

    Date:02/05/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I needed a roofer because my roof was leaking I went on Angi's list to find someone in the area they sent my info to 5 companies and within minutes this *************** Essakhri from Sal's Water Tight Roofing called me, he came to my house said he could fix the roof and my ceiling in my bedroom right away I gave him a check he said he was going to ********** to get supplies he went to my bank cashed my check and never came back he did leave some guys here working on the roof but as soon as he had the money they left he said it was finished and sent me a picture which turned out not to be my roof. He did send me an estimate with the company's info on it for the roof but he said he had a separate estimate for inside but I never got that and the estimate for the roof has a bogus address on it which is a CVS drug store.

  • Initial Complaint

    Date:01/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Roofer *** came to house to repair roof. My roof has tarp easy to see and inside water damage from 4 holes in roof. Gave me a price .I said its too high. He said Ill paint inside house and do your driveway and fix your cement for that price. So dumb me gave him 6000 for materials . I gave him personal check and he said leave name blank. Took check and within one hour cashed it. Pnc never called me. Some women ****** put her name on the check. The day of the new roof ,I was not home, but he promised it would be done in 1 day. The ********************** president and 2 board members stoped him. I needed HOA permission. Plus he had no ID he had no license he had no permit. This man *** leaves the scene. Takes off. Leaves the workers The president of HOA calls me and tells me everything is on stop. Plus I needed to wait for allstate to approve it.Now *** wont give me my money back .. I call him everyday. The company I put down on this form might not be him. *** might be using their web page

Sals Watertight Roofing is NOT a BBB Accredited Business.

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