Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/10/2023

  Type:Service or Repair Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recieved a call from the number ************ saying they were DDS document delivery service and they had a sealed document that I needed to sign for that they have been trying to delivery for 45days I asked if this was fraud I don't have time for this she said no they need to deliver to 742 I interrupted and said if it os legit then have the sherif deliver it to me. I hung up 10 mins later I get a call back telling me they need to deliver a sealed envelope I tell them I already spoke to someone and I told them to have the sheriff deliver if she said that's not how it works I said well today that is how it will work she said no and we will just keep calling you I told her to lose my number she said nope we will keep calling I said 2 can play that game. She hung up so I called back she sent me to voicemail I called back she hung up I called back voicemail I called back got a different rep who gave me a supervisor who said she put me on the ciese to call list 10 mins later I get another call they left a voicemail from a woman named **** saying I need to call *********** about a complaint filed against me and if I do not call they will proceed with the complaint without me and file charges. I called the supervisor back to let her know they were still calling me and harassing me I got a man this time and he mocked me and said can't we all just get along. I don't understand why all the yelling I asked for the supervisor I had earlier that was understanding he said I sent her on a break because after dealing with you she was exhausted I said you are a liar she was friendly and fixed the problem easily I need her to know they probably kept my number and now I have a name. He said she won't be helping. I told him they were frauds and hung up. This company is unprofessional if it is even a legit company.