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Business Profile

Loans

Helm Associates Incorporated

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Anthony R

    Date: 08/29/2024

    Horrible business, not reporting my car payments to the credit bureaus for the past 3 years. This loan agency is a joke and by the time I pay off my loan for a 2009 **** escape xlt is gonna be around ***** and the truck was worth like 9000. I needed them to report to the credit bureaus so I show a good history of car payments so I can get a car loan next time without paying 20percent interest and they have failed me and as of now Im showing nothing on my credit bureau.

  • Jasmine B

    Date: 05/17/2024

    I am not a happy customer. I was referred to this company by my sister. I bought a 2022 Chrysler Pacifica on 3/23/2024. Helm Associates and my financing bank is on my credit showing two loans for double the price. I was told that **** only reports to TransUnion, but I have a hard inquiry on TransUnion and Experian. I didn't check Equifax yet. When it was mentioned to my sales rep, he said don't worry about it. I have not gotten my plates or registration yet. They expire on 5/23/2024 and PA registration expires on 5/21/2024. Today is 5/17/2024. I was stopped once already. Every time I call, the phone keeps ringing with no answer. The few time that I have gotten through, I was transferred to ********* or ****** who never returned my voice mails. I was lied to and told that my car had an oil change when it didn't. The salesman said it was done recently but nothing was in the system at service. So, I had to take off work to have it done. I'm wasting gas coming back and forth here for something that is not my fault. This is unprofessional. This is the worst company I have dealt with so far. ****** said she will report to the credit bureau to take Helm Associates off, but it hasn't come off. This is the reason I couldn't get approved for another loan I am needing. I need these issues resolved immediately. I have been trying to contact over a month.

  • Shakia W

    Date: 03/05/2023

    If I were any of you who posted a complaint and helm associates responded to the complaint by looking up your account and posting your account information online, I would reach out to a lawyer and sue them for everything! I'm almost positive that is ILLEGAL.
    I purchases a vehicle with my exhusband and we separated about 2 months after the purchase. My payments were on-time and my credit sky rocketed because of it. I asked if there was a way to take my exhusband off the loan since the car was left for me to deal with and was told there is no way. I now work in this field and know Isaac is a complete liar, or doesn't know anything about his job, and instead of looking into it, he passes along false information. They shut my car off in the beginning of the pandemic after 1 late payment but 1 years worth of on-timate payments. Mind you my payments were $222 every 2 weeks. I called them and let them know I would be making the payment late due to a sudden death of the Rock of my family. Car was shut off the day before the funeral

Helm Associates Incorporated is NOT a BBB Accredited Business.

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