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Business Profile

Construction

D&A's Construction & Kings Underground LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ******************* and Kings Underground, LLC to do the concrete in my garage. He claimed that he had workers in Pottsville but when he came to do the job, it was only him and two other guys. When he layed the cement down, we went out and inspected it within 24 hours, the pitch in the cement was higher on one corner than the the other. There were "birdbaths" or diviets in the cement, cracks in the cement, and the finish was rough and not smoothed out. He blamed it on the concrete truck as well as other excuses as to why the job came out poor. He created damage to my garage that wasn't there previously. The damages to the garage was cement splatter from not hanging up plastic, the door tracks were not even from the way he poured the cement so he cut my door without my knowledge, dents, the cement cracked the next morning, they used the extra supplies from the company who built my garage to walk on and destroyed the extra material that we specifically paid for and now we do not have any additional material (if we need it). They also decided to use our pool to clean up and we had cement in our pool and had to spend the money and time to drain and refill the pool. The job was done unprofessionally and they did not come equipt properly. One of the workers had a cement burn and needed a pair of socks and asked us if he could use a pair.

D&A's Construction & Kings Underground LLC is NOT a BBB Accredited Business.

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