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Business Profile

Handyman

Beards and Builds LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:12/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Beards & Builds were hired to do framing and drywall, stairwell and repairs to my kitchen, install my bathroom. He made an absolute mess of my property. Ruined new drywall(walls and ceiling), improperly and unsafely installed railing kit in stairs, ruined my doors but not knowing how to properly cut and install. Left work undone that was in estimate. Promised to come back and repair and/or finish any undone work. Pressured me to give him the final payment so he could purchase materials for rework as well as the work left undone. He then came back only one day and spread more spackling all over his mistakes. Texted the next day and said he was ending this working relationship. I was able to get him to refund me $600 for the painting and $350 for the rail kit which he totally installed improperly and unsafely. I have asked him to do the right thing and refund me for the drywalling as most of it is ruined and will have to be removed and replaced with new. He also broke my back door and promised to fix it, which he did not! He made promises to me that he is not upholding and now isnt answering texts or calls. I am trying to upload pictures (I have so many) but its giving me issues. I can provide print copies if need be and mail them. Or possibly send additional photos through email if you send me an email address. Please help!

Beards and Builds LLC is NOT a BBB Accredited Business.

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