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Business Profile

Auto Repairs

Mr. Transmission Milex

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’ve went to this business back in May 2022 to get a new transmission and the service was stellar; however a few months later I wanted to get more work done and this business never answers their phone. I’ve left countless phone calls and voicemails with no response in return. The month of September comes and my tire randomly pops off causing a lot of components to damage. Initially I thought it was ********* who was responsible however i only had them do a courtesy inspection and they’ve had someone come out and inspect it themselves. I’ve had my car evaluated by 2 different mechanics and was told the cause of failure was due to a wrong sized bolt being placed on my car. This company was the last place to perform major work on my car that would result in that bolt needing to be touched. I’ve been trying to get in contact with this place to make them aware however no one is returning my phone calls. I’ve been without my car sine September 28th and just would like for them to pay for my damages that I know have given that wrong bolt is the reason for failure for all these other parts.

Mr. Transmission Milex is NOT a BBB Accredited Business.

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