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Business Profile

Plumber

Bryan Stuckert Plumbing

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Thane G

    Date: 05/09/2023

    It sounds from reviews like Stuckert is pretty good overall. I had a bad experience with them. I needed to have a sewer lateral inspection done before I could sell my house. Rather than do their due diligence and get the specs from the township before doing the inspection, they came and did the inspection only to find they couldn't complete it because my lateral line had a trap at the end of the line near the street (which was--apparently--a required element of code when my line was put in). They could have discovered this without doing the work and let me know about it, but instead they did the work of the inspection, charged me $285 for it, and I got nothing from it. That's simply very poor professionalism. I also found them extremely incommunicative; I had to call over and over in order to get questions answered and any kind of information from them (in fact, I never did get one question answered). Finally, they were going to charge me $500 more than their competitor for the work of exchanging the trap on my lateral with a clean-out. Needless to say, I went with the competitor. Very poor experience, and frankly, I feel I was cheated out of $285.

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