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Business Profile

Electrician

Scott Electric

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrician.

Complaints

This profile includes complaints for Scott Electric's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Scott Electric has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Scott Electric

      1000 S Main St Greensburg, PA 15601-4868

    • Scott Electric

      2150 Roswell Dr Crafton, PA 15205-1809

    • Scott Electric

      39 Butler St Pittsburgh, PA 15223

    • Scott Electric

      606 N 4th St Youngwood, PA 15697

    • Scott Electric

      450 S Main St Lighting Gallery Greensburg, PA 15601-3037

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/29/2024

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 10/22/2022 I Purchased a heated coat from Rural King. On October of 2023 I Wanted use my coat, so I went to charge the battery, and realized that the battery was defective, and with a 2-year warranty I had to contact the Milwaukee manufacture. After speaking with a customer service representative, I was told to take my battery pack to Scott Electric which services defective batteries for either fix or replace and I delivered my Battery Pack to Scott Electric on November 2,2023. From that point moving forward I have called a few times to try and find out the status of what was going on. I called on Monday 26, February, and spoke to someone about my battery pack, and in turn was sent over to another representative left a message, and never received a call back from anyone. I called back again on 27, February and spoke to Patty and left her know that I never received a return phone from the representative in Lawrenceville,Pa,and she told me that she would contact someone and have that person give me a call. To this Day I have not heard from anybody From Scott Electric about my battery pack as far as being repaired or even being replaced, and that is all I am asking for at the moment is for someone to let me know what the status is or when my Battery will either be repaired or replaced, but for whatever reason I have tried and called a few times but for what ever reason No Body Will Return My Call, so I am asking for someone's help, and I feel bad that I have to go this route but I am getting no answers from anybody at Scott Electric.

      Customer Answer

      Date: 03/01/2024


      **** **********************
      **** ** *** ******* ****
      ** **

      ***** ******

       

      This is in regards to Claim # ********.   This Case has been closed.   Thank you so much for your help!

       

      **** *******

    Scott Electric is NOT a BBB Accredited Business.

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