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Business Profile

Electrician

Berchock Electrical Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrician.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/14/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went into a contract with Berchock Electrical Services on February 11th, 2024. I paid them $9,000.00 on February 20th, 2024 upfront for materials, unforeseen, and labor. The business committed to providing installation of materials and then was to receive more for labor after the work was completed. Most, not all, of the materials were purchased and abandoned at the job site. The work was barely started and never even close to completed. The company worked a half day on the job and abandoned the project completely. I tired contacting them many times to finish the work only to be met with excuses and nothing was ever done. I tried contacting them about coming to pick the project up after almost six months of no work being done and was never met with a response. I gave the company even more time to produce an itemized receipt of materials and labor after I found another company to complete the job and still have received no response from Berchock. All I would like is a receipt from the company with explanation of charges and any money not used for the project to be refunded.

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