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Business Profile

Water Services

Reibold STP, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Services.

Complaints

This profile includes complaints for Reibold STP, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Reibold STP, Inc has 2 locations, listed below.

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    • Reibold STP, Inc

      null Harmony, PA 16037-9215

    • Reibold STP, Inc

      8037 Rowan Rd Cranberry Township, PA 16066

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

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    Complaint type

    • Initial Complaint

      Date:12/12/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Since moving in, we have had had issues with billing for our sewage utility. Bills don’t come every month and when they do, are often accompanied by late charges. This despite the fact that we pay each bill timely, as it comes and in full. We try to reach out to the company regarding these late charges and each time are told it’s due to the post office or some other issue beyond their control. And each time, they remove the late charges, only to bill us with late charges and past due charges the next month. Last month, for example, we paid our balance less past due and late charges after communicating with them and proving we had paid the prior month on time and they had already cashed the check prior to billing us for the next month. This month, we again receive a bill with past due and late charges. Others in our community are experiencing the same issues.

    Reibold STP, Inc is NOT a BBB Accredited Business.

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