We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repair

Jr's Garage And Repair Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Geoff W

    Date: 05/16/2024

    This small business has had my step-daughters vehicle for 15 weeks, due to a blown oil seal that caused engine damage. It was agreed that another engine would be required. My stepdaughter advanced $1,000 on the understanding that another engine would be sought. Since 15 weeks ago, I have been driving my stepdaughter backwards and forwards to work, a round-trip of 30 miles from where she lives and return, four or five times a week, twice a day, a very stressful situation for both myself and my stepdaughter.It appears that nothing was done about finding the replacement engine. Five weeks ago my stepdaughter borrowed the money to pay for a more expensive, reconditioned engine, and was told it would take two weeks for the engine to be delivered and the vehicle made serviceable. Since then, every time an inquiry has been made as to when the vehicle would be ready, the answer has been a vague in a couple of days.I have also been informed (this morning, 5/16/2024) that because the old engine was removed from the vehicle, the vehicle can no longer be started, and that it needs to be towed to an accredited Chev dealer, at my stepdaughters expense, because, as the person at Jrs Vehicle Repair informed my stepdaughter, we cant help the fact these new vehicles sometimes lose their minds As the vehicle is a 2015 vehicle (not new, by any means), I can only assume this is a matter of incompetency on behalf of this business. Nor, when my stepdaughter asked (numerous times) for a ball-park figure regarding the cost of the repairs, there was no answer. The person I spoke to on the phone also informed me the vehicle will not be released until work and towing expenses to the Chev dealer are paid. The service manager at the Chev dealer also informed my stepdaughter the lockout of my stepdaughters vehicle is most likely NOT what JR. says it is.I WILL be contacting my lawyer if there is no satisfactory resolution of this problem within 3 days of this report.

Jr's Garage And Repair Shop is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.