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Business Profile

Plumber

Famous Waterproofing Sciences

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have given **** Famous approximately $45000 and referrals totaling over another $25000. We trusted him. Which unfortunately was a MAJOR mistake. My 1st sign should have been when he backed into our car causing damage and drove away. I had to call him and ask him if he hit our car. If I had never called him he would have never admitted it. **** came in to do our 2nd floor bathroom. We gave him a substantial deposit of $6400 for a $18000 job. We hired someone to Demo. **** didnt. We hired an electrician for $3000. **** consulted with the electrician and gave him incorrect measurement. . The electrical work needs to be redone because **** told him the wrong placement/measurement. The plumbing needs to be redone. Everything was done wrong. He had his worker s**** down the floor in the bathroom so we wouldnt see the horrible and shoddy work that was done. We were only aware of his shoddy work until I pulled up the floor to see the poor work he did. The plumber he brought in put a hole in our floor that was visible to our 1st floor. The same plumber he brought in cut a support jouist to run plumbing. Who does that. **** tried to cover it up by s******* down the floor. The plumbing wasnt run properly to be vented. He told me The plumbing was done properly. Not true. All the plumbing & electrical work has to be redone. Its a disaster. **** Famous is refusing to admit his mistake and give us our deposit back. He stated the $6400 deposit was used for materials. Thats a joke. We have pay all over again for plumbing, electrical work and venting because it was all done wrong. He told us to get a lawyer. I mentioned previously that we trusted him and we have given him thru us and referrals approximately $70,000. That didnt matter to him. Delays in work. Shoddy work and extremely unprofessional with this project. Refusing to give us our deposit back. Different workers he didnt even know or had just met. He cant be trusted.

Famous Waterproofing Sciences is NOT a BBB Accredited Business.

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