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Business Profile

Residential Painter

Fox Painting Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Residential Painter.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/14/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****************************** my car and caused damage on the front left of my car. The van did not stop after the accident. I have a dashcam and I have a video recording of this incident. On the video you can see the company name and phone number painted on the van. This was a hit and run accident. A body shop appraised the damage about $2,600. I think Fox Painting's insurance company is responsible for the damage.

    Business Response

    Date: 10/07/2024

    After an investigation, it was proven that this person's claims are false. His insurance company found him liable for the damages from this incident. They issued me payment for the damages he caused. In the dashcam video of the incident you can clearly see this person making a left turn from the center lane (not a turning lane). He struck my driver who was driving freely in the left lane. I take any allegation like this very seriously and told this person that we would respect the results of the investigation. The investigation proved that this person's claims were false and unwarranted.

    Customer Answer

    Date: 10/13/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID 22254302, and find that this resolution is satisfactory to me. My perception of this incident is the same as I stated before but I respect the insurance company's decision.



    Regards,



    Janos Ramocsai


Fox Painting Company is NOT a BBB Accredited Business.

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