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Business Profile

Handyman

A Plus Handyman Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/22/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired a plus on 7/23 for $125 an hour for two men to replace one light fixture and one existing ceiling fan. ***** showed up alone did the light fixture in 45 minutes but that's fine. Started the fan and stated since he was the only one he wouldn't charge me past the 1 hour. The fan took three and a half hours and my ceiling tile is ruined and track is damaged and fan installed incorrectly. With the promise of coming back to fix it and replace the ceiling tile I paid him $125. In the meantime I paid ** 229.53 to unhook bathroom sink and reconnect at later time after washer/dryer install. Both ** and **** never finished their jobs

    Business Response

    Date: 09/28/2023

    The Lady with the fan complaint that she was either on drugs or drunk when we went there she didn't. understand anything i told her  . I saud are you happy with the job she said yes and then paid if you not happy don't Pay i don't take any money upfront from any of these people unless it's for big materials then they don't pay me till the job is done and the inspect it 

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