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Business Profile

Real Estates

Oak Grove Realty LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Gema P

    Date: 06/06/2023

    I'm giving one star only because I cannot give zero. WARNING TO ANYONE THINKING OF RENTING THROUGH OAK GROVE REALTY, I was interested in one of their properties, tried talking to their staff about it, and every single interaction I've had with them, they've been rude and condescending,--especially *****, the one who supposedly "works with all aspects of customer service"--and I felt like I was clearly being DISCRIMINATED AGAINST because of my Spanish name. And even though I kept saying repeatedly that I did not want to argue, that I simply wanted to ask questions about a property and discuss renting from them, ***** kept threatening to refuse me service, and not once did she nor her associate offer to assist me with finding a new home in *******, **. Then, ***** continued being antagonistic to me via email, when I corrected her because she spelled my first and last names completely incorrectly... her response was sarcastic and more rudeness. I emailed her expressing all of these concerns and she's not only ignored it, but she cancelled my scheduled viewing and never bothered to address my concerns or offer to help me find another property.....nothing.I can completely see why this realty office has received such bad ratings and feedback here on ******* and I'm actually considering looking into legal action against them, because I truly felt completely discriminated against, illegally, and they seem to have many listings in the *******, ** area, which could easily translate into many people being discriminated against in the area. Just shameful.

Oak Grove Realty LLC is NOT a BBB Accredited Business.

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