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Business Profile

Massage Therapist

Pink Stone Massage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Massage Therapist.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMegan D

    Date: 07/01/2025

    1 star
    I booked a massage here based on the $55 full body massage deal they were running.The massage itself was fine, pretty on par with other massages I've received in terms of actual method and feel. However, every other full body massage I've had had a point where they turned me over so they could massage my neck, shoulders, and face, plus the front of my legs and stomach area. They did not do this here, so it was not a full body massage.Besides that, the session I booked was a 55-min session. When you're laying on the table, you have no concept of time, so when she told me that our time was running short, I was surprised.And that's when she hit me with the "Oh no, an hour went by so quickly. Do you want to extend for another 30 minutes so I can finish the legs, feet, stones, etc" spiel. It is not relaxing to get asked to spend more money whilst in the middle of your massage.After telling her that I had somewhere to be and couldn't stay an extra 30 minutes, she quickly offered just 15 more minutes so she could do my legs, feet, and the stones. At this point, due to the language barrier, I relented and stayed an extra 15 minutes (for $15 extra, I found out afterward!) so she could finish the things she couldn't finish in the 55 minutes I'd booked.Since she was the only one there and I had somewhere to be, I just quickly paid and left. They either cannot manage their time well enough to perform the services they're offering, or they're purposefully going slowly to make you extend your time and pay *********, the woman who was massaging me actually left my massage room two separate times randomly when the doorbell went off, then apologized when she came back, saying that she was there by herself after the manager left and she was very busy today.Overall, I'm very disappointed. I do not recommend anyplace that tries to upcharge you for no good reason in the middle of a service.

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