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Business Profile

Home Improvement

Parkside Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2022

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Parkside contracting on 4/29/22 to replace my side walk, steps and patio. They started the work promptly. I have made 2 payments to Parkside totaling $21,000. The outstanding balance is $3950. They removed the old concrete and started installing the new sidewalks. That is when the problems started. The concrete for the new steps cracked. They did come back the following week (August 4th) to removed the cracked steps and that was the last time I noticed anyone working on my project. I have attached my last contact with Devon P*** (main contact) I have tried calling (###-###-#### & ###-###-####) and emailed once, but I get no answers. I even stopped at their shop, no one was there. I am at a loss in what to do.

    Customer Answer

    Date: 09/16/2022

    Devon from Parkside contracting was in contact with me today, he will be resuming work Monday 19th.

    Thanks,

    ***** * **********

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