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Business Profile

Property Management

JT Valley Resources

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I moved into this residence that is owned by Jt Valley rentals. We have made numerous complaints to them about things that need repaired for example Water pipes that were frozen. Was told to open the cabinet and crank up the house heat to thaw the pipes out. I asked if I would be compensated for the additional heating cost of their shoddy piping. I was told if I didnt like it to move out. A porch that has had issues for over two years that has become a trip hazard and they refuse to fix it. Overall just not doing the things they are supposed to do as landlords. Very rude and very disrespectful

    Business Response

    Date: 05/10/2023

    Hello and thank you, we do appreciate your attention and due diligence with regard to property maintenance at *************************, South Williamsport. We will do our best to resolve the step issue as soon as possible. 

JT Valley Resources is NOT a BBB Accredited Business.

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