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Business Profile

Auto Repairs

Mickeys Garage

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/24/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction date was May 18th or 20th I knew the mechanic from the shop and was leaving for Paris in 2 days. I gave a $1000 deposit to the shop for paint order and deposit. The total transaction was going to be $2000. The vehicle needed repairs, some dents pulled and a new paint. I was originally told one week and it would be ready when I got back. Then when I got back I was getting told “it wasn’t done”, the “paint wasn’t in”, “we pulled the car in”, “yea it’s going great” but after one month of the shop railroading me I decided to ask more questions and was just told to wait it was going to be a bit for the paint so I was naive and waited. When I finally received my car I picked it up in the end of August and was told by the shop owner “he was getting my deposit ready and would message me when done so”…it has now been almost 6 months since my car was in the shop and only 1 month since I picked it up. Upon picking the car up the new fender was put on as well as the bumper cover. However they were not painted, none of the dents were pulled and none of the work that was suppose to be done was done. This was the power steering pump in the car and timing belt. So I had no power steering taking it home. After having several text interactions between the boss he still seems to have an excuse to why my deposit isn’t ready.

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