Complaints

This profile includes complaints for Mihalkos General Contracting's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Mihalkos General Contracting

  695 Solomon Run Road Johnstown, PA 15904

• 

  Mihalkos General Contracting

  1 Hillside Dr Ducansville, PA 16635

• 

  Mihalkos General Contracting

  117 Beatty County Rd Latrobe, PA 15650

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/14/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Mihalko's of ************ ** was contracted by ************** to do a job to replace siding from wind damage. $5800 was paid to Mihalko's and they walked away from the job on April 11 2025. They said more damage was done and needed more work. Contract was signed to have the work done at the owners expense. Finally after numerous phone calls, texts and visits to the office work started yesterday May 13, 2025. They worked on the back porch and tore out the wall and put a tarp up and left the job. They said a paper needed signed to continue the job because of water damage from the roof. I went to the office this morning at 9:20am 5/14/25 to get some answers and sign the paper and ************ said the paper wasn't ready. Work has been stalled and using excuse of weather, but many nice days to get the job done. Owner will take responsibility for water damage and will get the roof done once the walls and work is done by Mihalko's, if is ever gets done. **** said he doesn't know how it happened that it took so long and ***** made excuses about the weather. ***** also said phone calls were made and not returned. I have no phone calls missed or messages from Mihalko's.

  Business Response

  Date: 05/14/2025

  Mihalko's of *************** was contracted by ************** to do a job to replace siding from wind damage. $5800 was paid to Mihalko's and they walked away from the job on April 11 2025. They said more damage was done and needed more work. Contract was signed to have the work done at the owners expense. Finally after numerous phone calls, texts and visits to the office work started yesterday May 13, 2025. They worked on the back porch and tore out the wall and put a tarp up and left the job. They said a paper needed signed to continue the job because of water damage from the roof. I went to the office this morning at 9:20am 5/14/25 to get some answers and sign the paper and ***** & **** said the paper wasn't ready. Work has been stalled and using excuse of weather, but many nice days to get the job done. Owner will take responsibility for water damage and will get the roof done once the walls and work is done by Mihalko's, if is ever gets done. **** said he doesn't know how it happened that it took so long and ***** made excuses about the weather. ***** also said phone calls were made and not returned. I have no phone calls missed or messages from Mihalko's.

   

  Mihalko's completed insurance related work at this residence. Additional rot was discovered and was informed. As work progressed, an active leak was discovered and homeowner was informed. Homeowner indicated they want to sell the home and requested that we just cover up the active leak and we refused. That is not the correct way to deal with an issue like that and we refused to complete work. We stand behind our work and will not have our name associated with work like that. Homeowner then called the office multiple times and even came in to the office and raised his voice and carried on, completely disrupting the staff. Homeowner can find someone else to complete the work.

• Initial Complaint

  Date:08/24/2022

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In February 2021 I had an ice jam on the room pictured at the back of our home and Milhalko's was called to do the repairs. During the repairs they replaced and worked from the back area to the point of connection to the main roof. The repairs were completed in March 2021. They were to install ice guard up 3ft on the main roof which they did not. Following the original repairs within a month I had water running down the kitchen window which is pictured to the right of the back room in the photo of the back of my house. Mihalkos' repaired. In July 2021 I noticed that the ceiling was beginning to leak in the back room and called Mihalko's to investigate. They stated they found nails that had pushed up and felt that is what was causing the leaks and that time repaired the nails and also repaired the water stains in the ceiling of the back room. The ceiling continued to leak so I had another contractor come to investigate and they found several areas where the shingles had pulled up due to poor installation. I called Mihalko's and they came to attempt repair but did not make repairs to the ceiling indicating they wanted to wait until they were sure it was fixed. Since that time my ceiling leaked continuously and you will see in the photos the large whole now in my ceiling. I paid another contractor to come and fix the roof to stop the leaking. Since April 11, 2022 I have been working with Nationwide and Contractor Connections, (Kim M*****, Supervisor) who is their third party investigative company to get the repairs I had to make to my roof and still remaining of the ceiling paid for by Mihalko's. I agreed on July 1st with Contractor Connections that Mihalko's would give me $3,058 to cover the repairs to the roof and inside ceiling. Contractor Connections has emailed me this week stating that Mihalko'[s has been non-responsive to them in getting a check issued to me. I'm asking the BBB to contact Mihalko's to have them issue me the settlement check.

  Business Response

  Date: 08/29/2022

  Issue has been resolved via a Third Party.

  Customer Answer

  Date: 08/31/2022

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

  This complaint can be closed because I did receive a check for $3,058.86, however, this settlement was paid directly from Mihalko's to me.  The third party merely negotiated the amount for the settlement.  
  

  
  

  Regards,
  
  ******* *****