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Business Profile

Web Design

Webify, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/04/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was hired by a former manager before I became manager to provide website hosting services. After I was made aware that there was a past due balance I contacted the company Webify and asked to be sent an invoice of the current balance. I was sent an invoice for $324.17 after paying this amount with a business credit card that declined I used my personal card. After the initial 324.17 was debited from my account an additional 600 was deducted without my permission. When I disputed the transaction and received my money back true company used the credit card that had declined and charged an additional $6000 to this card. After this was also reported as fraud I received a racist threatening text message from the company, they posted false, ****** ********* ********** on our Google page as well.

Webify, LLC is NOT a BBB Accredited Business.

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