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Business Profile

Laboratory Testing

Genomind

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laboratory Testing.

Reviews

Customer Review Ratings

1

Average of 11 Customer Reviews

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Review Details

  • PAUL R

    Date: 08/28/2022

    Genomind is a company operating on completely unscientific terms, essentially running a business that attempts to scam consumers by billing exorbitant amounts after the provider (the health care provider that recommends testing via Genomind, that is) tells the consumer that the out of pocket expense should be no more than $300 and is often zero. I fell victim to this scam and received a bill for $4350, which prompted me to attempt contact with the company. I was then informed that the actual bill to me was $300 and within a week I received a new invoice that showed the billed amount as $1,500 and an 'adjustment' (no reason for the adjustment is given, and my insurance company paid nothing) of $1,200 that brings the total I owe to $300. I sent the company a letter questioning the ethics of their billing practice and the uselessness of the test report and received no response. A few months later I received a debt collection notice. Without the time and energy to fight the debt collection, I paid the $300 extortion and learned my lesson.

Genomind is NOT a BBB Accredited Business.

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