We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Answering Service

Specialty Answering Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.89

Average of 82 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Anthony S

    Date: 11/06/2023

    Overall the company is a solid company and delivers on their promises. I appreciate their service and would recommend them. The team takes time to understand your needs and then makes sure that those request actually get implemented. I’ve been with them well over 5 years for a reason.

  • Brian R

    Date: 10/30/2023

    100% the best answering service out there. Highly, highly recommend. I'm a very happy customer.

  • Neil H

    Date: 10/23/2023

    I have used this service for quite a while. They are great to get started and are always quick with a response by email or by phone. Their team of agents is very professional but down-to-earth, friendly, and responsive. The portal is a game changer with the ability to customize the scripting, where calls go, changes in staff information, etc. Worth the money!

  • Denise F

    Date: 09/22/2023

    We use this company for our Summit Vacations property management company,. They are very responsive and quickly communicate with our requests. We highly recommend them.

  • Keith C

    Date: 09/21/2023

    Excellent company. Very professional. Easy to deal with and responsive to customer requests. Their customer service (especially Mollie) is outstanding. No other answering service comes close!

  • Eddie W

    Date: 08/23/2023

    The layout is great and simple to follow. The response by those that answer the phones has been very good. They make setting it up really easy. I am happy I chose them for my business.

  • Misael A

    Date: 08/09/2023

    We've been using SAS for over a month now, and it's been a great experience. I have been happy with how they treat our customers over the phone and how attentive they've been to make sure we are set for success. It's been great and beneficial!

  • Kelli C

    Date: 07/27/2023

    This is a great service for us at a reasonable price. While they are very automated, their support desk is very responsive and helpful. Very much recommended as a good solution for virtual reception.

  • Katrina C

    Date: 07/24/2023

    I love SAS services. They do an amazing job in answering the calls for my business. I am so glad we choice SAS as our virtual receptionist.

  • James C

    Date: 07/24/2023

    Great company that understands your needs. They have really helped us out.

Specialty Answering Service is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.