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Business Profile

Construction Services

The Exterior Company

Reviews

Customer Review Ratings

4.76/5 stars

Average of 72 Customer Reviews

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Review Details

  • Review fromMike Y

    Date: 04/16/2025

    5 stars

    Mike Y

    Date: 04/16/2025

    I recently had the pleasure of working with TEC, The Exterior Company, after my home suffered significant wind damage to the roof. The experience was exceptional, thanks largely to the outstanding service provided by Dakota *****, their representative. Dakota went above and beyond to ensure that my family felt cared for throughout the entire process, particularly during the insurance claim.Dakotas dedication and imperative spirit to rectify the situation were truly unparalleled. He was meticulous in ensuring that every step of the process, from the initial assessment to the final installation, was handled with the utmost care and professionalism. His communication was clear and timely, keeping us informed and at ease throughout.The roofing team was efficient and skilled, completing the removal and reinstallation of the roof in just a day. Dakota oversaw the entire operation, ensuring that the work was top-notch and that we were completely satisfied with the results.The end result is a roof that looks amazing, and my family couldnt be happier with the outcome. I highly recommend TEC and especially Dakota *****, for their exceptional service and commitment to customer satisfaction. He was available at all times, phone call, email, and texts. If youre facing similar challenges, look no further than TEC for an stress-free and professional experience.

    The Exterior Company

    Date: 04/18/2025

    Hello *******,Were thrilled to hear that Dakota and the team were able to provide such a smooth and positive experience. Thank you for choosing TE
  • Review fromwastell M

    Date: 04/14/2025

    5 stars

    wastell M

    Date: 04/14/2025

    If you want great service Tuesday exterior company they did a wonderful job on my roof and Im sure theyll do a wonderful job on yours. Dakota ***** took care of me day night whatever hours roof was done very quickly. I hope you enjoy yours thanks guys.

    The Exterior Company

    Date: 04/16/2025

    Were so glad you had a great experience and that Dakota took good care of you. Thank you for choosing TEC!
  • Review fromKeith O.

    Date: 03/21/2025

    5 stars

    Keith O.

    Date: 03/21/2025

    We got a new roof and siding through TEC. Our project manager, **** ******, helped us out along the way. I had lots of questions throughout the whole process. **** always made sure my questions were satisfied. The whole experience went very smooth and our house exterior looks amazing. Thanks **** and TEC for the quality work. We love the outcome!

    The Exterior Company

    Date: 03/24/2025

    Hello *****,We're thrilled to hear you had a smooth experience with TEC and that **** was there to assist every step of the way. Your homes new exterior sounds amazing, and we truly appreciate your trust in us.Thank you for choosing TEC!
  • Review fromAnthony V

    Date: 03/15/2025

    1 star
    The new roof installation after hail damage in the fall of 2023 went very well.Unfortunately now some of the roof on a small front porch has come loose and they agree it is under warranty ( after some time delay) but after they said they would tell me when someone would be out to fix it they for over the last two weeks they wont answer emails or return phones calls.
  • Review fromDavid O

    Date: 12/06/2024

    5 stars

    David O

    Date: 12/06/2024

    We experienced hail damage to our roof in August. Our project manager was **** ******. He was very thorough and excellent to deal with. It also required some back and forth with the insurance company, but after a lot of work and persistence on his part the insurance company agreed to replace the roof. **** was very good about explaining exactly what to expect on the day of the replacement and we are very happy with the final product. I would definitely recommend TEC and **** ****** to anyone in need of a new roof.

    The Exterior Company

    Date: 12/09/2024

    We're thrilled to hear you're happy with the new roof. **** and the team strive to make the process seamless, and we're glad their hard work made a difference. Thank you for choosing TEC!
  • Review fromErin L

    Date: 12/05/2024

    5 stars

    Erin L

    Date: 12/05/2024

    They were fantastic to work with. The blue color roofing matches my house so well, and sets it apart from all the other nearby homes. And **** ****** was great to work with. He was incredibly responsive, very kind, understanding, and as an LGBTQ+ person he went out of his way to make me feel accepted. I cannot recommend them enough. It was such a fantastic experience overall!

    The Exterior Company

    Date: 12/06/2024

    Hello ****,We're thrilled to hear how much you love your new roof and that it complements your home so well. We're also glad **** made your experience so positive and inclusivehe truly is an asset to our team. Thank you for choosing TEC!
  • Review fromJC A

    Date: 11/25/2024

    5 stars

    JC A

    Date: 11/25/2024

    Our experience with TEC was such a positive one. Wind and hail damage prompted the need for a new roof. **** ***** was our project manager. His communication, knowledge, and strong work ethic made all the difference. **** guided us through each step with clarity, confidence, and ease. The new roof is completed, and we couldnt be happier to have experienced such a seamless process for a project of that size.

    The Exterior Company

    Date: 11/26/2024

    We're thrilled to hear that his communication, knowledge, and dedication made the process seamless for you. Enjoy your new roof, and thank you for trusting us with your project!
  • Review fromMichael E

    Date: 11/14/2024

    1 star
    I appreciate the work that was done, but I cannot reach a person at the company who will help me settle my account. I paid my bill in full at the end of the project in August 2023. Then over the next several months, I received additional bills not previously disclosed. This has been very frustrating. While I have been trying to reach a resolution, I was sent to collections by TEC. Unfortunately, I cannot recommend this company though I was excited about the initial interactions and the work. Working through the post-work, post-final payment extra bills has been a nightmare. I am working with an attorney to bring resolution and restore my credit.Very frustrating. Untrustworthy and unhelpful company.
  • Review fromCindy B

    Date: 10/25/2024

    5 stars
    **** ****** and his team at *** did an amazing job on our roof. They completed the work in just one day and were highly professional and detail-oriented. Were thrilled with how our home looks and grateful for their expertise. ***** *****
  • Review fromJean S

    Date: 10/23/2024

    5 stars

    Jean S

    Date: 10/23/2024

    I was pleased with the process and workmanship that *** provided following the damage caused by the September hail storm. **** ******* was very professional and personable and communicated with me and my insurance company. I would recommend **** and *** for any project.

    The Exterior Company

    Date: 10/24/2024

    Hello ****,We're happy to hear that **** provided professional service and that you were pleased with the process and workmanship. Thank you for choosing TEC!

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