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Business Profile

CPA

Landis and Associates

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jennifer P

    Date: 05/30/2023

    My husband and I hired Landis to complete our Federal and State tax return. We reached out to this firm in a timely manner and submitted all required information, via their portal, by early March 2023, yet we were still required to file for a tax extension.
    Next, our State Tax bill was debited from our account twice. When we reached out to Landis, we were told that they had diligently looked into the reason for the duplicate payment but could not find the reason. When we tried to reach out to them for some alternate explanations, this was an excerpt from the scathing email response we received: "I understand that this is a troubling situation, but it seems that you are very committed to making this our fault. We have taken this situation very seriously, investigated it thoroughly, and have proven that this was not a mistake that originated from us. We are confident that the error did not originate from our people or our computer system. There is no possibility that we could have filed it twice. We have issued you a credit to try to help you out and we care about the outcome, but we cannot take responsibility for an error that we did not create. I'm not sure what more we can offer you to assure you of this."
    We still have no answers and am appalled by the unprofessional and insulting way that our situation was handled. DO NOT RECOMMEND and we have yet to receive our final bill for their sub-par services.
    Jennifer Peachey

Landis and Associates is NOT a BBB Accredited Business.

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