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Business Profile

Motels

Red Roof Inn

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Cyndi S

    Date: 08/09/2022

    I reported to headquarters that there were issues with my stay, the biggest issue being exposed, live wires to an unmounted electrical box laying on the floor under the AC unit. Twice, their response was the following:
    We are disappointed that the handling of your situation has not been to your satisfaction.
    As we have previously communicated, we are unable to resolve your case in the manner you have requested. The matter is considered closed with our office and we are unable to further assist. Please address any additional concerns with management/ownership
    We realize that problems will arise from time to time and are continually striving to improve the quality of our services and accommodations to fully meet the expectations of millions of customers every year.
    Please know that we value your patronage and appreciate you making us aware of the situation once again.
    Sincerely,
    XXXXXXXXXXXXXX | Manager
    The electrical issue is both a safety issue and significant fire hazzard, yet they refused to do anything about it.

Red Roof Inn is NOT a BBB Accredited Business.

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