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Business Profile

Property Management

North Pointe Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/10/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I currently rent from North Pointe Property Management and another tenant *********************** and *********************** have been videotaping stalking and harassing other tenants along with myself I even have a video of ******* calling my son at the local school a ******* creep the ********* police and North pointe are aware of these tenants but say it's up to North Pointe to evict them they smoke pot in front of there daughter and threatened to burn down the apartment building these 2 have criminal records against children and should not be allowed in this building one ***** shoved a baby wipe down a 13 month old throat and they both were convicted of serving minors with alcohol someone didn't do a background check on these 2 I also can't put my kids Dad back on the lease with me cause he has an harassment charge with no one here at the building which is being paid monthly so he don't go to jail but to me it's not fair they can live here and he can't anyway these 2 ******* and ***** are psycho they both need help before something bad really happens please help get these 2 out of the building so the rest of us can live a normal life and feel safe again in our homes I hope that I don't get evicted but I don't know what else to do

    Business Response

    Date: 04/18/2023

    We are sorry that you are experiencing this situation.  We are aware of the situation and doing our best to bring about some resolution. 

    Customer Answer

    Date: 04/18/2023

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: ********

    I am rejecting this response because:
    ******* and ***** cause chaos everyday of the week they smoke pot in the building don't clean there apartment don't take care of there child they have a serious criminal records and should not be living in this building or around children so many other tenants moved out of the building cause of the chaos they cause one tenant won't even stay here cause ******* calls the police on her for no reason she pays rent and is not staying here these 2 need to move out of here like they were suppose to as of December 31,2022 per North Pointe Property Management 

    Regards,

    *********************

    Customer Answer

    Date: 05/02/2023

    Nothing has changed ******* is still harassing and stalking me and now he's stalking and harassing parents at the **************** which my child goes too the *************** Police were at the school May 1st 2023 for ******* cause he's causing chaos on school ground so I'm sure there is a report ***** also grabbed there little girl by the arm hard she could have pulled it out of the socket that was done in front of a cop and on school property these 2 have so many complaints to North Pointe from me and other tenants and reports from *************** Police and these 2 are still in this building causing stress on everyone here these 2 should have been evicted even the ********* police said that to me they have more than 3 strikes on them 

    Business Response

    Date: 06/06/2023

    The matter is resolved.

North Pointe Property Management is NOT a BBB Accredited Business.

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