Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Electrician

Glenn Electrical LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMary G

    Date: 04/04/2025

    1 star

    Mary G

    Date: 04/04/2025

    Mis-wired light switches,wrong wiring for LED mirror and baseboard heater,spliced wiring above shower,overloaded boxes,NO wiring behind electrical receptacle(!),mis-wired mini-split compressor,charged for Ring cameras but never received,told we were getting new tankless water heater but given refurbished- and too small for shower,also did plumbing- totally messed that up.Consistently wouldn't come out to fix issues.Outlets had wiring hanging ****** face plates on outside light fixtures,no receptacle put on outside like requested,no kitchen task lighting put in, wires cut on our new ceiling fixture/fan,cut holes through wall to outside in wrong place after having been given a detailed diagram, never plugged hole,electrical receptacles in wrong places,sloppy holes cut in celing,2 pressure gauges on plumbing which caused the pipes to bang- drawing power and causing lights to dim,problem with mast outside that was never even noticed(and they're supposed to be a certified electrical inspector!),ran water lines to well in the wrong place- just shrugged his shoulders when I complained.I had told him I wanted the lines run with the other ones straight out the back.These problems have caused us to lose about a year of time and has cost us at least $20,000 so far.And will probably cost us another $10,000 to re-do the water lines. The professionals we hired were horrified at the ******* least 5 places that could've started a fire.Backs cut out of electrical boxes.Bare wires on the ground, wires just cut off in cabin.GFCI outlet in kitchen wired ********* put under cabin- why???The electricians and plumbers we hired afterward found MAJOR issues with pretty much everything he did.Lied about when he was coming out.Left a rats nest of wires here and there, panel box not even straight... fired them and then they wanted to come out and fix things.We won't let them on our property- would not trust them to ever fix things properly. Too dangerous!!!

    Glenn Electrical LLC

    Date: 04/07/2025

    I have reached out several times trying to come to a resolution with you regarding a project that you released Glenn Electrical from finishing. Unfortunately, much of your issues resulted from the other contractor tampering and sabotaging our work. We have tried to work with you but I cannot work with someone who doesn't want to find a resolution, who would not let us finish and who finds satisfaction in dragging a reputable companies name through the mud. It is also unfortunate that competitors have capitalized on your dissatisfaction with the unfinished project. Glenn Electrical is truly sorry that we couldn't finish this project for you or find a resolution together as costumer satisfaction is our main priority. But how can you make a customer satisfied if that is not their goal.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.