We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction

Junior Gentile Construction L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/12/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ***** Gentile from Junior Gentile Construction L.L.C. and he was to start a construction project on Monday, Nov. 27th. I got a call Tuesday Nov. 14th he wanted to start the job earlier on Wednesday Nov. 15th and stated he would be here at 8am. On Wednesday Nov.15th at 6am I got a text from him stating he forgot about a doctors appointment and he would start sometime after 9:30am. At 10am I get another text and he now has a family emergency. I told him I wanted to end the contract and I want my deposit back, too many red flags and its best we part ways. He said he needs a couple of days to get the deposit back to me. Then he started texting me about materials he bought but couldnt find the receipts to return them and I told him that a professional contractor would not loose receipts, a couple of days puts us at Friday, Nov,17th. On Friday Nov. 17th I texted ***** to ask if he had my deposit and he said no he had a death in the family and would need time to return materials and said either way it would be next week. Thursday Nov. 23rd he texts me that he would return my deposit on Tuesday Nov. 28th, when I texted him to confirm he was coming he said he was waiting on a check to clear and he would instead have it Friday Dec.1st. Today I texted to see if he was on his way and now he is unresponsive. I need my $1500 deposit back, as he did not perform any work on our home and could not even show up to start the job. Since this time there have been several bad review on Nextdoor where he promotes his business and I never wish to hire him for any job. He also replied to a Nexdoor message telling me he was licensed and insured but has not supplied any documentation to prove that he is, and I cannot find his business on the attorney generals website as a licensed contractor. Please help.

    Customer Answer

    Date: 01/12/2024

    After filing this complaint on 12/1/2023 I also posted my complaint on the ******** Website where he promotes his business and he has since returned my deposit in full. I consider this issue resolved, please let me know if I need to do anything further. Thank you for your prompt attention in this matter.

Junior Gentile Construction L.L.C. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.