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Business Profile

Auto Body Repair and Painting

Penn Dell Auto Body Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Heather B

    Date: 11/02/2023

    RUN! AWAY!
    If I could give this place a zero I would! I had a very scary accident that the insurance would cover and when I brought my truck to Mike (the owner) the minute I told him the insurance I had he started calling the adjuster names was very rude and unprofessional about everything. He thinks he's your lawyer and insurance agent and tells you what to do I was shaken up so I listened to him.
    He had my truck for over a month and let the insurance adjuster come out and look at it then never did anything on his end to get the ball rolling he ignored the insurance company. He wanted me to sign a paper so it would get him more money out of the deal saying things were wrong with my truck that had nothing to do with the accident.
    I finally saw what he was doing and he admitted he didn't communicate back with the insurance company. I had to get my truck out of there the insurance would pay there part and I owed him the storage fees witch were more then a mom of four can pay when he had done nothing and now I have to find another car to drive you know and feed kids.
    Then when the tow truck could come get it on a Friday to remove to take to another shop he told them he was closed at 2 in the afternoon made me wait until Monday. He is malicious, heartless, not trust worthy at all, he doesn't care about you or your vehicle, wants money for no work, he robbed me and the insurance company of money he was not owed because he did no work he knew I had to pay if I wanted my truck, he played head games.

    My bill was $518 in parts, $2000 storage, $480 for his phone calls and emails total was about $4000, if you have money like this to throw away then go to him if not I wouldn't take the gamble. Charged for parts that were never used or that left with my truck. IDK if I don't do my job I get fired and definitely don't get paid!

Penn Dell Auto Body Inc. is NOT a BBB Accredited Business.

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