Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Test Publishers

Tests.com

Reviews

This profile includes reviews for Tests.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Tests.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tests.com

      PO Box 232 Lititz, PA 17543-0232

      BBB accredited business seal
    • Tests.com

      74 E Main St Lititz, PA 17543-0900

      BBB accredited business seal

    Customer Review Ratings

    3.33/5 stars

    Average of 6 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromHeather H

      Date: 03/08/2024

      1 star

      Heather H

      Date: 03/08/2024

      Im trying to reach out to support from this website. It will not let me log in, change my password, submit a help request, and I have emailed the support team from the link listed here with no response. I have a deadline for my test and time is important. Its been a day and Ive heard nothing from the email. I feel like this site is a scam.

      Tests.com

      Date: 03/21/2024

      We understand and shared Heather's frustration on March 8. The server outage was not in our control. Heather has been able to use the site since this one-day event.
    • Review fromDestinie D

      Date: 08/25/2023

      5 stars

      Destinie D

      Date: 08/25/2023

      I used tests.com to study and prep for the NCE exam. The study mode was exceptional, explaining the answers which ultimately was the best way (for me) to identify and shore up missing knowledge. I also appreciated after each test you get a breakdown of what sections you were solid in and which sections could use more study time. I've never liked using flashcards so that was my least used study tool, but it did show me some terms I was not as familiar with that ended up being on the test, so I do recommend at least reviewing those. This site was my primary study/prep tool and while I supplemented it with a popular test book, I spent the majority of my study time just taking and retaking the practice tests. As a side note, I graduated almost a decade ago, so even with the long break between initially learning the info and taking the test, I was able to pass on my first attempt which I attribute to the time I spent on tests.com. The site is incredibly straightforward and pretty easy to use. Updates happen occassionally where you might not be able to access it for a short period of time, but I got emails letting me know when that was going to happen so I planned around it. Good luck on whichever test you are taking!

      Tests.com

      Date: 09/07/2023

      We are happy to hear our practice test and flash cards helped this customer pass their certification exam. We appreciate the kind words and good review and wish her luck in her career.
    • Review fromBrianna B

      Date: 07/10/2023

      1 star
      Paid and now the site is down, cant contact anyone and my test is this week. Getting a refund not worth it!
    • Review fromRandy R

      Date: 07/08/2023

      3 stars
      The tests for ASE are great; when I can get on. There are times when the website is really slow. I know it is not my connection because I run a speed test in a separate window which shows my connection is excellent. This has happened to me twice when I have set aside time to study only to be met with a page that fails to load, or loads incredibly slow. I am not asking for a refund as I have indeed got my money's worth from their program. I am merely suggesting that they get a better server.
    • Review fromSeema L.

      Date: 04/22/2023

      5 stars
      The review exam for the cosmetology test is excellent. ?? worth every penny!
    • Review fromDave E

      Date: 04/13/2023

      5 stars
      I found Tests.com a very helpful resource for my Hospice and Palliative Care Nurse exam. I liked the study mode which not only explained the reason for the correct answer but also the reason the other answers were incorrect. With the test scores breaking the test down by subject matter, I was able to tailor my studying to areas I needed to improve the most. Seeing the same questions several times helped reinforce the knowledge I was learning. I also used a HPNA study guide and review course but this was a great resource for helping me pass the certification exam.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.