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Business Profile

Wholesale Hobby Supplies

Internet Hobbies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Hobby Supplies.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/17/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4 October 2024. I purchase 3 model kits from Internet Hobbies,LLC. According to them the items will be delivered i 2 to 3 days. Never received the items. I've been calling the with no answers.Also sent them emails with no luck. This company is a scam and fraud is been taking place. I want a refund of my money and don't know what to do. Will appreciate any help . Thank you

  • Initial Complaint

    Date:08/14/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 5th I made a purchase from the retailer online in the amount of $88.55 using my credit card. They charged my card and I never received my purchase. I attempted to contact them to find out the status of my purchase though their online portal, through direct email, and through direct phone call. To date I have not received a reply to any of my inquires nor have I received my purchased products.

  • Initial Complaint

    Date:08/05/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order Placed, no order received. Does not answer emails, will not refund my order.

  • Initial Complaint

    Date:11/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered an ****** ******* SHIP MODELS 1/96 ********** CLIPPER SHIP KIT that was claimed to be on backorder and will ship when available. They immediately charged my credit card. Assuming it might take a month or longer to ship since it was was on backorder, I waited. The item was never received. Contacted the the company so many times, never received a response. ORDER IH-*****

  • Initial Complaint

    Date:07/05/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 18th I made a purchase of 2 scale model cars, the amount of 45.00 was charged. As of 07-05-23 I have not received my products. I have reached out on 4 occasions on the 1rst 2 occasions I realized I did not identify my self. I got a reply this company did not know who l was I have replied 2 more times with no responce.

  • Initial Complaint

    Date:07/01/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase on Hobbywheels.com on June 14, 2023, Order Number **-****. The purchase was for a ********* 1/25 2002 ******** ******** ***** Fire Pumper Truck Kit, in the total amount of $75.90. I have reached out the the company 3 times, by email to hobbywheelsinfo, on June 22, June 25, and June 28, requesting a delivery estimate. All three times have resulted in no response. I desire delivery of my purchase.

  • Initial Complaint

    Date:06/10/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Internet Hobbies claimed item would be shipped in 2 to 3 days. It has been over a week with zero contact. I have emailed and used the contact us form of business multiple times with zero response. I then began researching the company and apparently this is very common and they are running a scam. The address given seems to be fake. They have been reported over and over on the BBB and many had to contact bank. Also were sued from a state or two research showed. Stay away from this "company" if you want to call it that. Website should be shut down.

  • Initial Complaint

    Date:03/03/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with *********************** on 3-14-21 for 71.64 (including shipping) of various model paints. I received a confirmation and order number (**-*****) for said order. As of 3-3-23 I have not received any items from this company. I have reached out over 15 times with one response stating they would update me 'soon'. I requested a refund multiple times and received no response back. 

  • Initial Complaint

    Date:02/24/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    order placed Oct 31 2021 order amount $105.80 order number **-***** Sent email approx. 60 days after ordering, company responded saying i would receive my order within 14 days. order was never sent. sent multiple emails with no response. requested refund , requested credit, requested partial shipment/ refund, all with no reply.

Internet Hobbies is NOT a BBB Accredited Business.

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