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Business Profile

Junk Removal

1-800-GOT-JUNK?

Reviews

Customer Review Ratings

4.94/5 stars

Average of 66 Customer Reviews

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Review Details

  • Review fromBarbara S

    Date: 05/14/2024

    5 stars

    Barbara S

    Date: 05/14/2024

    **** ***** were awesome! They reviewed everything. Made sure the truck was efficiently packed to maximize use of space and cleaned up everything. Highly recommend

    1-800-GOT-JUNK?

    Date: 05/15/2024

    Thank you so much *******. We appreciate you sharing your service experience with us.
  • Review fromEmily L

    Date: 05/04/2024

    2 stars
    Review of April 30 2024 experience with 1-800-Got-Junk. Felt like a bait-and-switch situation. 1-800-Got-Junk would not give us an estimate over the phone, but based on their website's stated prices for a full truck load, we estimated that they might charge us about $500 to remove the remaining contents of our parent's apartment. A professional moving company had charged $725 the day before to have 3 guys move furniture (including items with glass shelves) and artwork (including frames with glass) to two locations, which they did quickly and carefully. Two guys came from 1-800-Got-Junk and quoted us $1500 (about 1 1/2 truck loads) to move furniture (no glass shelves), books, clothing, miscellaneous (not delicate) kitchen stuff, some of which we wanted donated and some of which was junk. When we protested this ridiculous quote, the guy who seemed to be in charge then quoted us $900-something to take ONLY the junk. Still much too high. He came down to about $629. We asked if he could also include a trash bag's worth of clothing in that price. "Well, if you had asked me before I said that price... but now I'd have to add $30 to take the bag of clothes too..." We said, forget the clothes, just take the junk for your overpriced quote. We hired another company (Junk Rescue) for the rest: they gave us a careful quote over the phone, two guys came promptly, reduced their price from their original quote because we had done some disassembly, asked less than $300, and were a delight to deal with. I would never use 1-800-Got-Junk again. Highly recommend **** ******.
  • Review fromSarah S

    Date: 03/18/2024

    5 stars

    Sarah S

    Date: 03/18/2024

    ***** and ***** did a excellent job.They were very friendly and professional.Efficient, courteous and quick. Highly recommend!!

    1-800-GOT-JUNK?

    Date: 03/21/2024

    Thank you *****. We value your recommendation.

    1-800-GOT-JUNK?

    Date: 03/21/2024

    Thank you *****. We value your recommendation.
  • Review fromBen Z

    Date: 03/12/2024

    5 stars

    Ben Z

    Date: 03/12/2024

    ******** and **** did a great job. We're friendly, thorough, and prompt. Would use again!

    1-800-GOT-JUNK?

    Date: 03/13/2024

    Thank you so much ***! We look forward to your next service.
  • Review fromDan F

    Date: 02/19/2024

    5 stars

    Dan F

    Date: 02/19/2024

    The 2 guys were extremely helpful and professional helping us clean out our late grandmothers apartment. They made sure we didnt throw anything valuable away. It took a lot of stress off of me because I have a bad back and cannot lift things so it was nice to have them lift and load things onto their truck without me having to worry. Thank you!

    1-800-GOT-JUNK?

    Date: 02/20/2024

    Thank you *** for trusting us with your service.
  • Review fromArthur B

    Date: 12/17/2023

    5 stars

    Arthur B

    Date: 12/17/2023

    ***** and ** saved the day after having help bow out for a clean up, 1-800-GOT-JUNK? stepped up same day and got the job completed and on time. More importantly it was how they completed the job, with positive attitudes and hard work. Both ***** and ** helped our family deal with a stressful situation and I will freely recommend their services.

    1-800-GOT-JUNK?

    Date: 12/20/2023

    Thank you so much ******. We appreciate you sharing your service experience with us.
  • Review fromKevin M

    Date: 12/09/2023

    5 stars

    Kevin M

    Date: 12/09/2023

    Excellent work, full truck loaded and gone in 15 minutes. Tre and JP are a great team, direct, hard working and on point. Im very happy to recommend them for other jobs.

    1-800-GOT-JUNK?

    Date: 12/12/2023

    Thank you so much *****. We appreciate your recommendations.
  • Review fromVirginia P.

    Date: 09/26/2023

    5 stars

    Virginia P.

    Date: 09/26/2023

    ****** and **** were both very Professional and Personable with ************************** skills. They both were very Courteous and Respectful. They both worked Extremely Hard accomplishing the task, therefore making the experience for me, a pleasant one. They both have great Organizational skills on how to handle the volume of items and how to load the truck. I definitely would give them **** stars if I could. They both earned my Respect for their Hard Labor muscling the heavy items without the company providing a hand truck. I will recommend them to family and friends and Definitely will request them for my next project. ****** and **** both deserve a huge raise !!! ********************

    1-800-GOT-JUNK?

    Date: 09/29/2023

    Thank you so much ******** for taking the time to share your service experience with us. We appreciate your business.
  • Review fromMadoka I

    Date: 09/13/2023

    5 stars

    Madoka I

    Date: 09/13/2023

    ******* and ******* were the most considerate and cheerful team I have ever met, and I have worked with many movers in the past. They listened, asked questions to clarify, and demonstrated a 'can do' attitude from start to finish. If I could give them 10 stars, I would!

    1-800-GOT-JUNK?

    Date: 09/14/2023

    Thank you so much for taking the time to share your service experience with us.
  • Review fromEmily B

    Date: 08/25/2023

    5 stars

    Emily B

    Date: 08/25/2023

    ********** came to load a 1/4 of concrete from my house. Price was out of my budget so they made a phone call & received a new price that was more manageable. Awesome ! These 2 guys I can say were above my expectations! Just 2 good guys! I highly recommend . Great job guys just keep being your amazing selves.

    1-800-GOT-JUNK?

    Date: 08/31/2023

    Thank you ***** for the opportunity to deliver you with the 5 STAR service you deserve.

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