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Business Profile

Pest Control Services

Epic Pest And Property Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/13/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In December of 2021 Brandon of Epic Pest and property solutions installed insulation in our attic, which had none at the time. He blew in on the floor and batt on the walls and ceiling. I have requested of him on several occasions, by text and by email since January of this year, to please tell me What is the R rating and information regarding the insulation material . I have a partial invoice, and with my cancelled check I can use a proof of purchase. I need these items, as I am trying to submit an application for a rebate of $500. He has not responded even once. If the rebate was less than $100 I would probably give up, but we are retired and $500 is a very helpful. I simply do not understand the problem. What is so hard? After all we paid him $2675 Thank you for your help

Epic Pest And Property Solutions, LLC is NOT a BBB Accredited Business.

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