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Business Profile

Mental Health Services

New Directions Mental Health

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mental Health Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Brooke M

    Date: 06/18/2025

    This buisness is nothing short of just that. Do not fall for the "Mental Health" portion of their name. All patients are to this company are dollar signs. I was treated like trash by this whole company including the clinical director *********. I offered to pay $10 a month towards my balance multiple times and that apparently wasn't enough for them. The clinical director said to me "this is a business." Since I was unable to pay by full balance or an amount that was suitable for them, they decided to cancel my upcoming appointment without telling me, discharging me as a patient, and will not be able to perscribe my medication I have been on for 2 years now and cut me off cold turkey from something that is unsafe to do so. This company is what is wrong with the mental health system, this company is assisting in drug addiction issues by cutting patients off from medications abruptly, this company is utterly inhumane and only sees their patients as dollar signs. I have had nothing but issues with this company from the beginning and stayed anyways. I fully regret that decision of staying in the care of a company who treats their patients like this during a time where so many are struggling with financial hardships. But $10 a month wasn't enough for them to help a person who is stuggling and who they have been "helping" for 2 years. You are just a dollar sign to them and you only ever will be.

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