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Business Profile

Hotels

Quality Inn of Montgomeryville-Philadelphia

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromChristopher G

    Date: 05/29/2025

    1 star
    If you're into harassment, phony 911 melodrama, and flat-out insanity...all before your morning coffee...this place is for you!A few minutes before our checkout time, the morning housekeeper-not the sharpest knife in the drawer- showed up at our door, surly and hysterical, and threatened to call the police if we didn't leave immediately.We assured her we'd be out soon, but called her bluff just for kicks.She then PRETENDED to make the call.Seriously.She actually feigned a 911 call, within earshot, as we were packing and on our way. Over a minor checkout misunderstanding..She was backed up by an unfit and slovenly maintenance worker who looked like he hadn't maintained a thing in his life, including personal hygiene, and whose only role in the exchange was to pressure and intimidate.Laughable, because he probably couldn't climb a flight of stairs let alone be a tough guy.Granted, the place is cheap, which is why they can't afford to hire anyone professional, educated, or sane.And some PTSD can be expected in a minimum wage-earning 2-star hotel housekeeper dealing with a lot of riffraff.But a quiet couple in their 60's; a physician and a professor, running a few minutes late en route to a family wedding is hardly a threat. The "911 call" was made purely out of malice, not ********** congratulations, Madame Housekeeper and Monsieur Maintenance, on finding your true place in this life. You belong in the Quality Inn, and I hope you remain there for many years to come.But please, both of you, consider switching to decaf.
  • Review fromGina B

    Date: 11/21/2023

    1 star
    Service at this hotel has declined over the years. Elderly father who suffers from hearing loss, was violently victimized by another party staying at this hotel. A male Bully intruded his room turned down his television and removed the tv remote from his room. I reported the incident to a female worker including providing this Bully room #. I was met with a blank stare. later this day by the suggestion of another worker I reported this incident to the police. Police arrived took report talked to Mr. Bully and suggested hotel offer some type of compensation.

    Upon checkout (Monday 10/16/23)same lady at the front desk said I need to speak with the Manager and he is out of town expected to return 10/19/23.

    I provided a call back # email address
    For contact.
    To date there was never any type of call back, email, apology or compensation. This has been a very traumatic experience for my elderly father.

    This family run hotel is not professional
    Although location is convenient, services at this location needs to be updated.

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