We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Medical Consultants

Veteran's 1st Disability Medical Advisors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/23/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a veteran who entered into a contract for services with a Private Veterans Affairs Compensation and Pension Examiner to work on a claim for service connected disabilities. - I entered into a signed contract on 12/06/2023 for a standard service costing a fee of $2000, and a deposit of $500 was paid to reserve my position in the examiners que. On December 12th, we successfully renegotiated the contract to expedite my claim with a new total of $2600 and a estimated completion time between January 10th and 20th, 2024. - On December 12th, I paid the remaining $2100. examiner said they would work on my case in the upcoming weekend, Dec. 16 -17. - The examiner did not complete my claim. - Following the holidays I contact the examiner who indicated they took time off, and that they would work on my case in the upcoming weekend, January 6th and 7th. - Sunday January 7th, 2024 I received an email stating the examiner had a family emergency and that there would be a 2-3 week delay and offered to refund me if I chose to no longer use the service. - Examiner said it would include deposit - At that time I accepted her offer for a full refund, including deposit. - I then requested the refund be made at the time the service was canceled - She indicated she would not be at work for 2 weeks, and that I would not receive my refund until then. The following day January 8th, 2023 the examiner texted me at 8:30 AM stating she was in the office and would complete my claim the same day. At this point the examiner had already acted in bad faith on multiple occasions and I was skeptical to re-agree to her working on my claim. I advised her that I still wished to receive a refund. 2.5 hours after texting me, she sent me an email, stating the following she would not return the deposit, only the other $2100.

    Customer Answer

    Date: 01/24/2024

    The business has resolved my complaint. 

    Customer Answer

    Date: 02/08/2024

    This complaint has been resolved by the business. There are no further complaints at this time. Thank you. 

Veteran's 1st Disability Medical Advisors is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.