We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction Services

Bella Concepts Remodeling
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Bella Concepts Remodeling's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bella Concepts Remodeling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Lissa C

      Date: 03/05/2024

      Lissa C

      Date: 03/05/2024

      Everything was going great until the last 4 days. When the sanded the dry wall in the hallway and walkin closet, he did not put up any barrier. I had dust all through my upstairs and downstairs. I had to wipe my ceilings and walls down. Everything in a 1600 sq foot upstairs. Their was a hole in the closet floor that they did not cover and I had dust all through my basement. This was a week before Christmas. The shelves in my linen closet he put 2 in trim that hung down 2in into the space below. So I keep hitting my hands on and have to turn my cleaning bottles sideways to get on the shelf. He also put the wrong flooring in my closet. I told him to match what was there (dark reddish brown) he got a tan with gray/brown modified stripe. Well I have problems with stripes, it makes me dizzy and lightheaded. So, everytime I go into my closet or bathroom. I feel a little queasy, because of the floor. The owner made everything out to be my fault. I have emails to prove. He told me it was too late and he couldn't do anything about it. 4 pm on a Tuesday the guy working on my remodel shows up and says Matt told him to fix my problems. Well I started telling him and when I go to the part about the dust, I got very upset and said I couldn't talk anymore and he left. And now I have things coming apart and when I emailed, Matt didn't know what I was talking about. I am an 64 single woman on disability. I have been so disappointed in the whole situation. I didn't think they were like that.

      Bella Concepts Remodeling

      Date: 03/18/2024

      I'm extremely confused by all of this. There was no mention of any of this until after we had left the jobsite and she signed a certificate of completion. Lissa had other contractors in her home putting an addition on at the same time Bella Concepts was in there working. Zip walls where put up to contain the dust and we have pictures to back up our claim. As far as the shelves go, she asked that we match the existing shelves in another closet so that is what we did. I sent a guy out the same day i recieved an email from her because of the dust complaint and she slammed the door in my employees face. I offered on several occasions to send someone out to try and rectify any and all the issues she has but she refused to let us come out at all. The flooring was shown to her before installation and she approved it. I'm not really sure where any of this is coming from. We offered to rectify any issues but she will not work with us.

      Bella Concepts Remodeling

      Date: 03/18/2024

      I'm extremely confused by all of this. There was no mention of any of this until after we had left the jobsite and she signed a certificate of completion. Lissa had other contractors in her home putting an addition on at the same time Bella Concepts was in there working. Zip walls where put up to contain the dust and we have pictures to back up our claim. As far as the shelves go, she asked that we match the existing shelves in another closet so that is what we did. I sent a guy out the same day i recieved an email from her because of the dust complaint and she slammed the door in my employees face. I offered on several occasions to send someone out to try and rectify any and all the issues she has but she refused to let us come out at all. The flooring was shown to her before installation and she approved it. I'm not really sure where any of this is coming from. We offered to rectify any issues but she will not work with us.

    Bella Concepts Remodeling is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.