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Business Profile

Campgrounds

Jesus Ministries

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/03/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Creation Festival, a huge Christian Festival held in Shirlleysburg. PENNSYLVANIA was canceled March of 2023. The festival was to be held the end of June 2023. The business made a announcement via email about this, and that directions for refunds were coming, and this never happened.
    After several months of waiting for my refund, I disputed my ticket charge of $79.93 with my Visa credit card through my credit union. I was refunded $74.70, on 7/13/23. I am seeking a refund for $5.26 for a processing fee that I am owed. The organization refunded only part of my purchase. I am curious about how many other people are not getting a full refund?
    This is stealing other people's money. Not a Christian way to run a business.

Jesus Ministries is NOT a BBB Accredited Business.

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