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Business Profile

Roofing Contractors

John Bukowski Roofing and Siding

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took job in October. Has not finished. Left my bathroom without a vanity in which he supposedly purchased in October. Has stopped answering my text messages

  • Initial Complaint

    Date:02/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owner, **** Bukowski, took a $10,000 cash deposit in a $21,000 job. 2 months later he sent out 2 workers on 3 random days to insulate the house. (This was a complete removal, insulation and siding project). He then NEVER showed up again. I contacted him NUMEROUS times to complete work or refund me for services not rendered. He then disappeared and refused to respond to me. The job was never completed by his company.

  • Initial Complaint

    Date:10/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We received a quote from John Bukowski for some work that needs done at *** ****** **** ** Sugarloaf PA *****. Primarily finishing a basement bathroom and providing a handrail at a garage area. This was received on 8/7/2023. The Certificate of Liability was provided for **** ******** DBA ** * *** General Contractor. A check was sent for 50% if the bathroom job at $2647.50. He was supposed to start on 9/13/23. He arrived at 12:45 pm on 9/13/2023 and removed sink and toilet and left. 9/14/2023 no call no show. He said he would be back out on 9/19/2023 with two guys and it would take 2-3 days No call and no show until 9/23/2023 and they showed up with out contacting tenant who was not in town. Painters came the week of 10/9/2023. They haven’t competed the job. They painted some and then sanded. All walls are incomplete. Many spots not fully painted. The floor and the doors are covered with paint that shouldn’t be there. It needs completely redone. Meanwhile there has been no toilet or sink in this bathroom since 9/13/2023. The paint and flooring needs completed. The no call no show and inability to provide simple construction tasks for a project that should have taken 3 days tops isn’t acceptable. 10/13/2023 bathroom isn’t complete-

  • Initial Complaint

    Date:08/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Per the email agreement- only one door was partially installed, the windowsills sanded (only), and the ceiling repair was completed. I propose to furnish labor and material for the below, described work at the above listed address. Make repairs to windowsills that were damaged as a result of the dog. This will be done using fine grit, sandpaper, as well as polyurethane. Make repairs using spackle to the textured ceilings. This will be done in the dining room as well as the kitchen .Install two new prehung, nine light half glass, insulated steel entry doors. The new lock and door knob on each door will be re-keyed so that the existing house keys can be used. These doors will be painted once the weather is warmer. Replace the faucet and drain cap in the master bathroom sink. This will have the same finish as the existing. The total price for this project is $5500. Payment schedule is a deposit of $3000 upon acceptance with the balance payable upon completion. Please respond with I accept these terms and conditions Thank  you, John Bukowski ***************************************, Wapwallopen, PA **********

    Customer Answer

    Date: 09/02/2023

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by John Bukowski Roofing and Siding regarding complaint ID ********.

    Regards,

    *************************

John Bukowski Roofing and Siding is NOT a BBB Accredited Business.

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