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Business Profile

Laser Cosmetic Services

Madison Kizer Cosmetics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laser Cosmetic Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:03/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: Saturday, March 4, 2023 Amount paid (this includes my daughter as well) $351.00 Services provided: Fine line tattoos My daughter and I went for fine line tattoos on the above date. What drew us to her was what appeared to good work she was marketing on her social media pages and and her nothing but 5 star reviews. After our tattoos began to heal more and more, we started noticing inconsistencies in them. The tattoo lines are not continuous and there are many spots that have faded or no ink at all. She does offer free touch ups for the life of the tattoo. I wonder why? What tattoo artist offers free touch ups for the life of the tattoo? I have many and never had anyone offer free touch ups for life. That there just shows her quality of work. This all resulted in us seeing a couple of other tattoo artist for opinions what to do. Every single one of them said the quality was not there and they were done very poorly. Mine is so bad is resulting in me having to do a cover up on my arm to fix the issue. I was told by each one if I let her go over it it will only make it worse because of the kind of tattoo it is. Beyond her poor work Madison does not know how to run a business properly. After addressing my concerns with her about these tattoos she blocked us so we could no longer contact her. After trying to write a review to make people aware of the poor ethics of this business, our reviews were removed by her only leaving her 5 starts reviews. Well that explains why she is all 5 star she removes any negative reviews. I did ask for a portion of my money be returned and that was ignored by her and like I said we were blocked from contacting her. At this point I now want all the money we spent that day which is $351 returned to us and I want our reviews put back up to warn everyone. She must be hiding something. I could not get the picture to upload so if there is another way to send please email me and let me know.

    Customer Answer

    Date: 04/24/2023

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by Madison Kizer Cosmetics regarding complaint ID ********.

    Regards,

    ***********************

Madison Kizer Cosmetics is NOT a BBB Accredited Business.

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