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Business Profile

Bowling

Paradise Island Bowl and Beach

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bowling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/05/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is "rounding" bills. Charging one customer more money than what their bill is and charging others less. So if a persons bill can be rounded up their money is being used to cover someone's bill that rounds down. This is not fair. I agree to the price advertised for what I'm purchasing (not to pay others bills) and no where is it posted to say that the business rounds money on bills. This business is stealing money from customers. And when questioned about the rounding reason they just say it's what they do with no other explanation. This is a card and not transaction as well which it seems they would do it no matter they payment method. This is fradulent!!

Paradise Island Bowl and Beach is NOT a BBB Accredited Business.

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