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Business Profile

Tire Dealers

TireXpress Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    the company that ripped me off with Tire Express in NewCastle ******** they are in New
    Castle Pennsylvania I paid them $800 to change my oil and fix the new engine light the three
    engine lights it’s on they didn’t do that. They change the oil and forgot to put the plug on in all
    the way washed all my oil now I need an engine could someone please help me file a complaint

    Tire Express in New Castle scammed me for $800. I paid them to take out the engine lights in a
    deck lights on my dashboard and they didn’t even do the work. They change the oil and forgot
    to put the cap back on and now I need an engine they rip me off I have proof of that I have all
    my documentation can you please help me My phone number is ************. I’m not too
    good with computer stuff but I wish somebody could call me and help me.

    Customer Answer

    Date: 09/21/2023

    I would really like to resolve this matter, I would be willing to accept a reasonable offer to avoid going to court and not have to hire an attorney. If this matter is not resolved in the very near future I will be retaining an attorney and we will be going to court.


TireXpress Inc is NOT a BBB Accredited Business.

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