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Business Profile

Sports and Recreation

Red Land Midget Football

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports and Recreation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/12/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My daughter was approached about joining their competitive cheer team on September 12th, 2023. We were agreeable to trying it. We gave them $240 cash out of the $500 requested. After having numerous problems within a week with the coaching staff and them disobeying doctors restrictions for an injury that occurred while under their supervision we pulled our child from the team. Money paid was to cover uniform rental, competition fees, hair bow, jacket, etc. Per the coach we were locked in to the team even though no contractual agreement was signed. After speaking with the president and another board member, they confirmed we were not locked in and could exit the team. I’ve tried several times to obtain my refund via text, email and ******** messaging, however they have been unresponsive.

    Business Response

    Date: 10/19/2023

    A refund check was issued to the Customer on Saturday October 14,2023 and the Treasurer of the organization handed the check to her.

    The $240.00 that were received from the customer covered the September and October competition dues.  Her refund was for $120.00 as this is the monthly competition fee.   She was a member of the team in September and attended practices.  The October dues were refunded to her as she made the decision to exit the program on 10/09/2023 and had not attended any practices.

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