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Business Profile

Property Management

Providence Real Estate Management Corporation

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/06/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 20 we signed our lease it was a Wednesday. Saturday we went to move in March 24 and we noticed a leak in the kitchen and water actively leaking. Mind you we have not moved anything in at this point. We called with no answers until MONDAY.....they were no help. WE decided this is not a good fit for us if this is the first of many issues I'm sure. WE wanted out money back THESE scum bags keep it all except 1500. They said we broke the lease. WE DID NOT EVEN MOVE IN BECASUE OF WATER LEAKING. I HAVE PICTURES AND ALL. NOW WE HAVE NO WAY TO CONTACT THEM. ***** IS THE **** WHO DID OUR LEASE WITH US AND SHE DID NOT SIGN HER LAST NAME. THEY NEED TO BE LOOKED OUT WE ARE OUT ALL OF THAT MONEY FOR SOMTHING THAT IS NOT IN OUT CONTROL. i have pictures and other documents

    Business Response

    Date: 07/11/2024

    Please see attached response. 

    Customer Answer

    Date: 07/11/2024

    this is ridiculous. WE NEVER MOVED IN. and they are lying we reached out on the 23rd of the month not the 25th. we never heard back from them because apparently they do not work weekend. the 25th is when they decided to answer us. so no we want out 1 month of rent back that you people kept. cons. this is so wrong. we never even got a chance to move in because of the leak. they also were no help when it was leaking. just gonna have us wait 4 days with water all over.
     Complaint: 21811780

    I am rejecting this response because:


    Regards,

    ***************************








Providence Real Estate Management Corporation is NOT a BBB Accredited Business.

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