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Business Profile

Coffee Shop

The Creative Cupboard

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed an agreement to sell some of my crafts in this store. My lease ran for 6 months March 2023 to August 2023. I have not been paid for the items that sold in the store from the months of June 2023, July 2023, and August 2023. The store up and closed the location that I was selling at located in West Kittanning during the mid-end of August and stated they would credit a refund for my rent on that month. Rent was paid each month in the amount of $65. I messaged her at the middle of September asking when I would receive my checks as per our signed agreement, checks would be provided on the 15th of the following month. She stated that checks would be mailed out at the beginning of October. Once October came, I waited until October 12th and messaged again asking about my checks. She stated that she was on vacation & that I should have received an email. (She had never emailed, I even checked my spam). She stated that it would be at the post office on October 13th. On Oct 20th she messaged me saying that she was sick & that my check had not been mailed yet. On October 22nd I asked again if it was sent & she had not sent it but stated that she would send it. After all this happened, it has come to light that she has a past of not paying employees at her previous business ventures and vendors who have sold in her store. All I want is the profits from the items that I sold in her store. I am currently requesting copies of the checks I was paid from my bank. I paid 5 of 6 rents through check (last month was included with 1st month as security deposit) and 1 month was by cash. The business location that is shown below is directly from her business license. Her current address is **** * ***** ** ***** ******* ** ****** ***** ****** *** *** ******** ** ************* 

The Creative Cupboard is NOT a BBB Accredited Business.

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