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Business Profile

Debt Relief Services

Century Support Services, LLC

Reviews

Customer Review Ratings

3.83/5 stars

Average of 118 Customer Reviews

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Review Details

  • Review fromSandra B

    Date: 07/13/2025

    1 star

    Sandra B

    Date: 07/13/2025

    They talked me into leaving a different company by lieing about that company and going with them. They only had 4 accounts but they constantraded on only 1 account and the other 3 accounts took me to court to get their money. So now I'm paying out of pocket for those 3 accounts plus **********************. So please don't go with this company

    Century Support Services, LLC

    Date: 07/17/2025

    Century is committed to providing clear and accurate information when helping individuals find the best possible path toward better financial health. We regret to hear you were feeling that our services did not meet your expectations & appreciate you taking the time to further review your experience with your Advocate, *****, and discussing a plan for the remainder of your program. Our primary goal is to negotiate your delinquent debts for less than the balance owed. The timing of settlements can vary based on several factors, including your monthly deposit amount, the number of creditors you have enrolled, and the balance of each individual account. In our experience, contacting creditors before we're in a position to negotiate may have an unintended negative impact and could accelerate collection efforts. While Century doesn't claim to prevent all escalated collection attempts by creditors, if a creditor does take legal action, we still work to establish a favorable settlement with the law firm, on your behalf. As you know, having available funds is crucial for the negotiation process.We are committed to our partnership with you and look forward to continuing to support your financial journey.
  • Review fromAllison B

    Date: 07/10/2025

    1 star
    There are a lot of false promises with this company. Especially if they tell you that you will get to pay everything off with a loan company they partner with as long as you have 6 months of on time payments. I hesitated signing up with this company and was basically sold a false product. ******** company to work with. Every time I tried to complain about this I was just given a run around and no one tried to help resolve the issue. Major regrets!!!
  • Review fromChristopher H

    Date: 05/15/2025

    5 stars

    Christopher H

    Date: 05/15/2025

    **************** is outstanding. They are always very professional, and very helpful with anything I need. They answer all of my questions thoroughly, and all in all, everything has been a very pleasant easy experience. I'm glad I chose them to consolidate my credit debt.

    Century Support Services, LLC

    Date: 05/19/2025

    Thank you so much for taking the time to leave this wonderful review! We are very pleased to hear about your outstanding experience with our customer service team. Making your experience pleasant and easy is exactly what we strive for.We are truly glad you chose us to help you navigate your path toward better financial health.
  • Review fromChristopher D

    Date: 04/22/2025

    5 stars

    Christopher D

    Date: 04/22/2025

    Century Finance has been exceptional in handling my debt relief. They actually saved me over $10,000 by discovering a mistake I had made. Thank you

    Century Support Services, LLC

    Date: 04/23/2025

    Mr. ******* thank you so much for taking the time to share your positive feedback. Stories like yours are what drive us to continue providing the best possible service and support to our clients. We're proud of our team's attention to detail and commitment to going the extra mile.
  • Review fromJenifer B

    Date: 04/16/2025

    5 stars

    Jenifer B

    Date: 04/16/2025

    **************** is always on their "A" game with information relayed efficiently. When dealing with finances, they provide a calming experience to help communicate all questions timely. Thanks Team!!

    Century Support Services, LLC

    Date: 04/17/2025

    Thank you so much for this amazing feedback! Knowing that our team consistently delivers an "A" game and provides efficient information is something we take great pride *****'s especially rewarding to hear that we can create a calming experience when discussing finances and effectively communicate answers to your questions in a timely manner. Our goal is to make these interactions as smooth and stress-free as possible.Your appreciation motivates our entire team! We are committed to continuing to provide you with excellent service.
  • Review fromBrenda P

    Date: 04/11/2025

    5 stars

    Brenda P

    Date: 04/11/2025

    They have been amazing, always have answered any questions I needed taken care of. I would give them A.

    Century Support Services, LLC

    Date: 04/12/2025

    We are so glad to hear that you've had such a positive experience and that we are able to promptly address all of your questions. Your "A" rating validates our commitment to providing excellent service. Thank you for this feedback and for being a valued client!
  • Review fromRodney A

    Date: 04/10/2025

    5 stars

    Rodney A

    Date: 04/10/2025

    For the short time I have been with Century, they have been doing a great job.

    Century Support Services, LLC

    Date: 04/11/2025

    We are so glad to hear you've had a positive experience with Century so far! Thank you for your feedback. We are committed to continuing to provide you with great service.
  • Review fromLisa M

    Date: 03/20/2025

    5 stars

    Lisa M

    Date: 03/20/2025

    Excellent customer service very helpful and easy to work with all staff quite friendly

    Century Support Services, LLC

    Date: 03/24/2025

    Thank you so much for taking the time to share your feedback regarding your experience with our customer service team. We are thrilled to hear that you found our staff helpful, easy to work with, and ***********'s always our goal to provide excellent customer service and create a positive experience for everyone we interact with, and your kind words are truly appreciated. We will be sure to share your feedback with the entire team, as it serves as a great encouragement to us all.
  • Review fromDerrick C

    Date: 03/08/2025

    5 stars

    Derrick C

    Date: 03/08/2025

    Outstanding customer service . Knowledgeable in every aspect and caring personnel.

    Century Support Services, LLC

    Date: 03/10/2025

    We truly value your **************** thrilled to hear about your positive experience!
  • Review fromMartha L

    Date: 03/07/2025

    5 stars

    Martha L

    Date: 03/07/2025

    **, They have helped me alot. Happy with service and when I have a question it is always answered promptly.

    Century Support Services, LLC

    Date: 03/10/2025

    Thank you for your kind words and for trusting us with your needs. We are so happy to hear our team has been helpful & meeting your expectations. We're always here to answer your questions or offer program guidance.

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