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Business Profile

Car Window Tinting

Taylor’s Tints

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/13/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    January 11, 2022, I had an appointment to get my car tinted by Kyle (Ky) T****** I dropped my car off and did not have my car back for over five hours. Tinting services around me take no more than two hours. He also brought his child with him and was babysitting while doing my car. When I picked my car back up, I couldn’t see out of any of my windows and there are marks on my headliner. My tint is horribly botched, as it is bubbling up, fit horribly to the window, has hair in it, and many dust spots. I followed instructions of not rolling my windows down for over a month and a half, not running my rear defroster, etc. I asked for my money back, accepting Venmo, CashApp, etc. for my refund as I was told I could only pay in cash and did not have time to come get my money back. I was told by Mr. T***** that he would drive to bring me my money back and he could not electronically refund me because of his “book records”, or he could redo my tint. This was in March. I didn’t hear from him for two months. I made contact again in May, asking for my money back. I was told I would be refunded through Facebook Pay, and I didn’t hear from him again. It is now July, and I have asked for my money back again, after watching him buy a house, a new truck, a new bike, and a new boat. As of right now, I still have no money back and have not received a reply.

Taylor’s Tints is NOT a BBB Accredited Business.

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