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Business Profile

Job Listing Service

Guru.com

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Guru.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Guru.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Guru.com

      5001 Baum Blvd Ste 605 Oakland, PA 15213-1851

    • Guru.com

      5001 Baum Blvd Ste 696 Pittsburgh, PA 15213-1855

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/19/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I processed my withdrawal last October 17, 2024 on 12PM EST amounting to $353.53 with transaction ID *******. Initially the estimated transfer date was October 18, 2024. I already reached out to them with regards to this and they told me to wait until the end of 18th but when I checked my Guru account, they change the estimated transfer date to October 21, 2024. I tried reaching out to them asking whats the reason for moving it far back. I already contacted them on ******** messenger but my message left on seen. Just now I reported the issue on their website they just told me to wait for October 21 and then contact them if its still not credited. However, thats what I initially did. I waited for them to credit it on 18th only for them to push it back to 21st. What if they change again the estimated date to far back after 21st? Will they just tell me to wait again? I am reaching out because I badly needed the fund and I dont get the necessary explanation why are they holding my fund and whats the reason for changing the estimated delivery date. I need answers and I want them to expedite my case. Please help me. This has caused me a lot of stress already.

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